You must be at least 18 years of age to use our Services. The services are only available in the USA for now due to payment processing restrictions. By agreeing to these Terms, you represent and warrant to us that you are at least 18 years of age.

You may need to register for an account to access some or all of our Services. If you register for an account, you must provide accurate account information and promptly update this information if it changes. You also must maintain the security of your account and promptly notify us if you discover or suspect that someone has accessed your account without your permission.

We use Stripe's Connect feature to facilitate payments between trainees and trainers. As a user, you will have to link your existing Stripe account or create a new one through a special link provided by us. All financial transactions facilitated by this connection are subject to Stripe's terms and conditions. We store and track all transaction records for your reference.

Any disputes related to payments should be handled directly by the trainers as per Stripe's policy. We are not responsible for settling payment disputes between trainees and trainers.

Our payment services are currently only available in US Dollars. Do not attempt to use the site to pay with other currencies. Payment options may be limited or changed at any time.

Features on our site are in active development and may be changed or removed at any time.

Our Services may allow you and other users to create, post, store and share content, including messages, text, photos, videos, software and other materials (collectively, "User Content"). Except for the license you grant below, you retain all rights in and to your User Content, as between you and The Personal Trainers Club.

You grant The Personal Trainers Club a nonexclusive, royalty-free, worldwide, fully paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed without compensation to you.

By using our Services, you agree not to:

• Engage in any harassing, threatening, intimidating, predatory or stalking conduct.
• Use or attempt to use another user’s account without authorization from that user and The Personal Trainers Club.
• Post, upload, publish, submit or transmit any content that infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy.
• Engage in any conduct that is harmful, fraudulent, deceptive, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, libelous, or otherwise objectionable.

By using our Services, you also agree to our Privacy Policy, which covers how we collect, use, share, and store your personal information.

Under no circumstances shall The Personal Trainers Club be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from your use or inability to use our services.

Our Services are provided "as is" without warranty of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

These terms and any related disputes will be governed by and construed in accordance with the laws of Texas and the United States, without regard to its conflict of laws rules.

Any disputes arising out of these terms shall be resolved through arbitration in Austin, TX, in accordance with the rules of [Arbitration Institution].

We reserve the right to change or update these terms at any time. Any changes will be effective immediately upon posting to our site, and your continued use of our services after such changes have been posted constitutes your acceptance of the changes.

We reserve the right to modify or terminate any of our services at any time, without notice. We are not liable to you or any third party for any modifications, price changes, suspension, or discontinuance of the Service.

We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services. We are not responsible for any loss or harm related to your inability to access or use our Services.

All subscription fees are non-refundable. Once paid, the subscription fee for that period (e.g., month or year) will not be returned, regardless of whether the trainer uses the service for the entire duration.

If a transaction is cancelled due to trainer-initiated reasons, the transaction amount minus our fee will be returned to the trainee. For trainee-initiated cancellations, The Personal Trainers Club will retain its portion of the fee, and the remaining amount will be returned to the trainee based on the trainer's individual cancellation policy.

Any misuse of the Stripe connection, fraudulent activities, or other malicious actions on The Personal Trainers Club will lead to immediate termination of services, withholding of funds, and potential legal action. This includes, but is not limited to, false disputes, scamming, or attempting to defraud other users.

The Personal Trainers Club does not offer a universal satisfaction guarantee. Any guarantees or refund promises are at the sole discretion of individual trainers and are not enforced by The Personal Trainers Club.

The Personal Trainers Club serves as a platform to connect trainers and trainees. We are not liable for the quality, specifics, or any other aspect of the training provided. Any disputes regarding training quality or content should be directed to the individual trainer.

If any provision of these terms is deemed illegal, void, or unenforceable, then the remaining provisions will remain in effect and be enforceable. The unenforceable provision will be replaced with a valid and enforceable provision that achieves the same objective and economic result.

Stripe charges fees which are by default placed on the trainer. Unless otherwise noted, these fees won't be charged to the customer. The pass price is not the amount that the trainer will receive upon purchase - it is the amount that the customer will pay.

Last I checked, the credit fees were 2.9% + 30 cents per transaction. For ACH debits, the fee last I checked was 0.8% with a $5 cap.

If you have any questions about these Terms, please contact us at info@heldsolutionsllc.com