The Personal Trainers Club Privacy Policy
Last Updated: 2023-08-25
This Privacy Policy explains how information about you is collected, used, and disclosed by The Personal Trainers Club. This Privacy Policy applies to information we collect when you use our website, mobile application and other online products and services (collectively, the "Services").
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access the Services to stay informed about our information practices and the ways you can help protect your privacy.
Collection of Information
Information You Provide to Us:
We collect information you provide directly to us, such as when you create an account, subscribe to our updates, respond to a survey, fill out a form, request customer support or otherwise communicate with us. The types of information we may collect include your name, email address, postal address, credit card information and other contact or identifying information you choose to provide.
Payment Information:
While we use Stripe to process payments, we do not directly store your full credit card information. However, we may store transaction IDs, payment amounts, and other transaction-related information for record-keeping purposes.
Information We Collect Automatically When You Use the Services:
When you access or use our Services, we may automatically collect information about you, including:
  • Log Information: We log information about your use of the Services, including the type of browser you use, access times, pages viewed, your IP address and the page you visited before navigating to our Services.
  • Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, unique device identifiers and mobile network information.
  • Information Collected by Cookies and Other Tracking Technologies: We use various technologies to collect information, and this may include sending cookies to your computer or mobile device.
Use of Information
We may use the information we collect about you for various purposes, including to:
  • Provide, maintain, and improve our Services;
  • Provide and deliver the products and services you request, process transactions and send you related information;
  • Send you technical notices, updates, security alerts and support and administrative messages;
  • Respond to your comments, questions and requests and provide customer service;
  • Communicate with you about products, services, offers, promotions, rewards, and events offered by The Personal Trainers Club and others, and provide news and information we think will be of interest to you;
  • Monitor and analyze trends, usage and activities in connection with our Services;
  • Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of The Personal Trainers Club and others.
Sharing of Information
We may share information about you as follows or as otherwise described in this Privacy Policy:
With vendors, consultants and other service providers who need access to such information to carry out work on our behalf; With our payment processor, Stripe, for the purposes of facilitating payments on our platform; If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property and safety of The Personal Trainers Club or others; In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of our business by another company.
Contact Us
If you have any questions about this Privacy Policy, please contact us at info@heldsolutionsllc.com